Last updated: 29 August 2025

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Welcome to Bare Beauty & Aesthetics. This page explains our Terms & Conditions, Privacy Policy, Data Retention Policy, Cookie Policy, and your rights as a client. By booking or using our services, you agree to these terms.

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0. Business Identity & Contact Details

• Trading name: Bare Beauty & Aesthetics

• Owner/Operator: Shara Taylor (sole trader), registered for Self Assessment with HMRC in England & Wales.

• Email: sharataylor@hotmail.co.uk

• Phone: 0117 4271254

• Please note we operate by appointment only in a private studio. The studio address is provided after booking for client safety and privacy.

If you need a paper copy of any policy or wish to exercise your data rights, please contact us using the details above.

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1. Terms & Conditions

1A. Nails

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Appointments & Booking Fees

• A 50% booking fee is required to secure all nail appointments.

• The booking fee must be paid online via debit/credit card or a secure payment link through Fresha.

• Phone bookings are only confirmed once the booking fee is paid through the secure link.

• The booking fee is deducted from the final appointment cost.

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Refunds & Transfers

• Booking fees are refundable if cancelled at least 3 days (72 hours) before the appointment.

• After 3 days, booking fees are non‑refundable but transferable to another appointment for the same person only.

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Cancellations, Rescheduling & No‑Shows

• Cancelling or rescheduling with less than 72 hours’ notice: booking fee is non‑refundable but transferable (same person only).

• No‑shows: you lose your booking fee, and the full appointment cost will be charged to the card saved on file.

• Clients with unpaid balances will not be permitted to book future appointments until the outstanding amount is cleared.

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Payments

• The remaining balance (after the booking fee) can be paid:
  • In person by cash or debit/credit card, or
  • Charged to the card saved on file in Fresha.

• For no‑shows, the full appointment cost will be charged to the saved card.

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Age Restrictions

• Nail services: 16+ with parental/guardian consent (ID may be required).

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Results & Aftercare

• Individual results vary depending on nail health and maintenance. We provide aftercare advice and recommend following it closely to optimise outcomes.

• If you have concerns, please contact us within 48 hours so we can advise and, where appropriate, review.

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Refunds for Treatments

• Due to the personalised nature of our services and hygiene standards, refunds are not provided for completed treatments. We will always act in line with best practice to address any issues.

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1B. Aesthetics

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Appointments & Booking Fees

• A 50% booking fee is required to secure all aesthetic appointments.

• The booking fee must be paid online via debit/credit card or a secure payment link through Fresha.

• Phone bookings are only confirmed once the booking fee is paid through the secure link.

• The booking fee is deducted from the final appointment cost.

Refunds & Transfers

• Booking fees are refundable if cancelled at least 3 days (72 hours) before the appointment.

• After 3 days, booking fees are non‑refundable but transferable to another appointment for the same person only.

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Cancellations, Rescheduling & No‑Shows

• Cancelling or rescheduling with less than 72 hours’ notice: booking fee is non‑refundable but transferable (same person only).

• No‑shows: you lose your booking fee, and the full appointment cost will be charged to the card saved on file.

• Clients with unpaid balances will not be permitted to book future appointments until the outstanding amount is cleared.

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Consultation & Consent Forms

• All aesthetic treatments require consultation and consent forms.

• Initial forms are sent when you book; additional forms are completed in person during your consultation.

• Treatments will not be carried out unless all forms are completed and signed.

• Providing inaccurate information may result in the refusal of treatment and loss of the booking fee.

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Health, Safety & Patch Tests

• You must inform us of any medical conditions, allergies, medications, or skin sensitivities before treatment.

• We reserve the right to refuse treatment if it is unsafe or unsuitable.

• Some treatments require a patch test at least 24–48 hours before the appointment. If the patch test is not completed or indicates sensitivity, treatment will not proceed.

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Age Restrictions

• Aesthetics treatments: 18+ only.

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Results & Aftercare

• Individual results vary. We provide aftercare advice and recommend following it closely to optimise outcomes.

• If you have concerns, please contact us within 48 hours so we can advise and, where appropriate, review.

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Refunds for Treatments

• Due to the personalised nature of our services and hygiene standards, refunds are not provided for completed treatments. We will always act in line with best practice to address any issues.

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1C. General

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Complaints Procedure

• Please email sharataylor@hotmail.co.uk within 48 hours of your appointment with your full name, appointment date, treatment, and a brief description of the concern. We will acknowledge your complaint and aim to respond fully within 10 working days.

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Website Use & Intellectual Property

• All website content (images, text, logos) belongs to Bare Beauty & Aesthetics and may not be copied without permission.

• We are not responsible for third‑party links on our website.

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Changes to Terms

• We may update these Terms & Conditions at any time. The latest version will always be available on this page.

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2. Privacy Policy (UK GDPR)

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Information We Collect

• Name and contact details (phone number, email)

• Medical history, allergies, and treatment information (via consultation/consent forms)

• Payment information (processed/stored securely by Fresha)

• Booking and appointment history

• Marketing preferences (if you opt in)

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How We Use Your Information

• Manage and confirm bookings

• Collect booking fees and final balance payments

• Charge saved cards for late cancellations or no‑shows

• Provide safe and suitable treatments and aftercare

• Send appointment confirmations and reminders

• Comply with insurance, legal, and regulatory requirements

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Lawful Basis for Processing

• Contract: to provide treatments and process payments

• Consent: for marketing communications and treatment agreements where required

• Legal obligation: to meet insurance, tax, or regulatory requirements

• Legitimate interests: to protect against losses from cancellations/no‑shows, and to improve services

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Payment Information & Security

• Card details are processed and stored securely by Fresha, our PCI‑DSS compliant booking and payment provider.

• We do not have direct access to your full card details.

• Your card may be used for the remaining balance or for late cancellations/no‑shows in line with our Terms & Conditions.

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Consultation, Consent Forms & Medical Records

• Required for all aesthetic treatments.

• Stored securely:
  • Paper records in a locked filing system
  • Digital records on Fresha (GDPR‑compliant, encrypted, password‑protected)

• Retained for up to 7 years for insurance and legal purposes.

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Sharing Your Information

• We do not sell your data.

• Information may be shared with service providers (e.g., Fresha) under strict agreements, and with insurers/regulators where required by law.

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Data Security & Retention

• Personal data is securely stored and retained only as long as necessary (see Section 3).

• Payment information is encrypted and handled by Fresha.

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Your Rights & ICO

• Your rights are set out in Section 4 below.

• We comply with UK GDPR and the Data Protection Act 2018.

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3. Data Retention Policy

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• Consultation & Consent Forms / Medical Records: Retained 7 years

• Booking & Appointment History: Retained 7 years

• Payment Information: Stored securely by Fresha; retention per their policy

• Marketing & Communications: Retained only if you opt in; deleted on withdrawal of consent

• Messages & Enquiries: Deleted once no longer needed

Secure Disposal

• Paper forms are shredded after the retention period

• Digital records are permanently deleted from Fresha

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4. Your Rights (Client Rights Statement)

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Under UK GDPR, you have the right to:

• Access: See the personal data we hold about you

• Correction: Update inaccurate information

• Deletion: Request deletion where legally possible

• Restriction: Limit how we use your data

• Objection: Object to certain processing (e.g., marketing)

• Data portability: Ask for your data to be transferred where technically feasible

• Withdraw consent: Stop marketing communications at any time

How to exercise your rights
Email: sharataylor@hotmail.co.uk
Phone: 0117 4271254
We may need to confirm your identity. Requests will be responded to within one month.

If unsatisfied, you can complain to the Information Commissioner’s Office (ICO): https://www.ico.org.uk

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5. Cookie Policy 

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• Our website may use essential cookies for basic functionality and optional analytics/marketing cookies (e.g., Google Analytics, Meta Pixel).

• On your first visit, you’ll see a cookie banner allowing you to accept, reject, or manage non‑essential cookies.

• You can change your preferences at any time via the cookie settings link in the footer.

Types of cookies we may use

• Essential: required for the site to function

• Analytics: help us understand how the site is used

• Marketing: used to show relevant ads on other sites

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6. Updates to This Page

We may update this Legal & Privacy information from time to time. Material changes will be reflected by updating the Last updated date at the top of this page.

© 2025 Bare Beauty & Aesthetics. All rights reserved.